Managers and Supervisors - Anyone responsible for leading teams and addressing employee performance or behavior challenges.; Team Leads - Frontline leaders who need practical strategies to handle difficult interactions.; HR Professionals - Staff involved in coaching, employee relations, or conflict resolution.; Emerging Leaders - Individuals preparing for leadership roles who want to develop conflict management skills.
Business Skills
Managing Difficult Workplace Behaviors
Offered by StorSoft through its training partners, the Managing Difficult Workplace Behaviors course develops practical, mission-ready business skills skills. It targets practitioners who already work in the area and need deeper, applied depth. Delivery is available in virtual classroom live formats, typically over 1 day. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
Business SkillsLeadership and Management
Before you enroll
Prerequisites and certification path.
Attendees who successfully complete this training course will receive 6 SHRM PDC's towards the SHRM-CP or SHRM-SCP Certification and/or 6 HRCI credits towards the aPHR®, PHR®, or SPHR® Certification, after course completion.
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.