ITSM managers, aspiring managers and practitioners developing their ITSM knowledge based on ITIL4; ITSM practitioners that seek to validate their skills and knowledge in establishing effective cross-practice collaboration and value streams; Individuals who are pursuing the ITIL Practice Manager and/or Master designation
IT Service Management
ITIL® 4 Specialist Monitor, Support, and Fulfil
The ITIL® ITIL® 4 Specialist Monitor, Support, and Fulfil course equips technical teams with applied IT service management competence, delivered through StorSoft's partner network. It targets practitioners who already work in the area and need deeper, applied depth. Delivery is available in virtual classroom live formats, typically over 3 days. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
ITIL®IT Service Management
Before you enroll
Prerequisites and certification path.
TEST CERTIFICATION This class includes an online proctored exam voucher valid for 12 months. You will need to schedule and complete your exam within this time frame. ITIL® 4 Specialist: Monitor, Support and Fulfil examination: Duration: 90 Minutes Closed Book: Yes Format: 60 Questions With 1 Mark Each. No Negative Marking. Question Type: Standard Classic, Negative, & List Bloom's Level's: 1 & 2 Pass Mark: 65% Or 39/60 Certification validity : Three (3) years Certification Title: ITIL® 4 Specialist Monitor, Support, and Fulfil
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.