Individuals continuing their journey in service management; ITSM managers and aspiring ITSM managers; ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
IT Service Management
ITIL® 4 Specialist: Drive Stakeholder Value
StorSoft delivers the ITIL® ITIL® 4 Specialist: Drive Stakeholder Value course to strengthen team capability across IT service management. It targets practitioners who already work in the area and need deeper, applied depth. Delivery is available in virtual classroom live and classroom live formats, typically over 3 days. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
ITIL®IT Service Management
Before you enroll
Prerequisites and certification path.
This course will prepare students to take the ITIL Specialist: DSV Certification. 90 minutes, 40 multiple-choice questions. Pass mark 28/40 - 70%.
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.