Participants should enter this course with:
Cloud
Amazon Connect Solution Architecture
Offered by StorSoft through its training partners, the AWS Amazon Connect Solution Architecture course develops practical, mission-ready cloud skills. It targets practitioners who already work in the area and need deeper, applied depth. Delivery is available in classroom formats, typically over 2 days. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
AWSCloudAmazon Connect
Before you enroll
Prerequisites and certification path.
AWS Solutions Architect Associate certification or equivalent architectural experience is recommended. AWS Solutions Architect Associate certification or equivalent knowledge is recommended. Completion of Amazon Connect Foundations or equivalent hands-on experience with the platform Working knowledge of AWS core services - EC2, Lambda, S3, IAM, CloudWatch, and VPCs Familiar with telephony concepts including PSTN, SIP, DID management, and call routing Understanding of contact center operations including IVR design, queue strategy, and agent management AWS Solutions Architect Associate certification or equivalent knowledge is recommended Experience designing or reviewing cloud architecture diagrams is beneficial Familiarity with high availability and disaster recovery concepts in cloud environments
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Ascendient Learning, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.