Delivered Cisco SmartNet hardware and software licensing and support for 5,000+ network devices for USSOCOM SORDAC through NASA SEWP V, including Level 1/2 helpdesk, system currency, and full contract administration.
A source-selection friendly view of relevance and risk.
This public record gives evaluators enough detail to understand fit while keeping sensitive operational details, references, and protected performance documents in a controlled release path.
Relevant Scope
Enterprise network operations, lifecycle support, help desk coordination, system currency, and contract administration for globally distributed mission infrastructure.
Similar Environment
Defense mission environment with worldwide locations, high availability expectations, hardware/software dependencies, and operational continuity requirements.
Measured Outcome
Sustained Cisco SmartNet coverage across 5,000+ network devices with a structured Level 1/2 support path for operations, system currency, and contract administration across the mission enterprise.
Risk Control
Reduced mission interruption risk through defined Level 1/2 support, lifecycle visibility, vendor coordination, and contract-aware issue routing.
Contract Vehicle Fit
Best aligned to NASA SEWP V, GSA MAS, and partner-led task-order routes when the requirement combines secure technology sourcing with lifecycle support.
Buyer Takeaway
StorSoft can support distributed mission infrastructure where product sourcing, OEM coordination, helpdesk support, and sustainment discipline must work together.
Controlled Release
What StorSoft should release after qualification.
Controlled-release details include device inventory, OEM support history, site-level performance detail, and reference contacts.